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Policies


Class policies
Payment policies

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CLASS POLICIES

Minimum age

  • Group classes are for adults, age 18 and over.  Young adults (ages 15-17) may be able to attend classes, but prior approval is required (contact Toni).

Class Packs

  • Class packs expire 3 months from date of first use 
  • If you see that you will not be able to complete all the classes purchased within the 3-month expiration time, please consider sharing your classes with family or friends.  If you do this, please notify us with the name of the person(s) who will attend on your Class Pack, and the number of classes for each designated person - without prior notice, we have no way to verify they are using your Class Pack and will have to charge them when they come for class. Classes for unlimited options cannot be shared.

Discounts

  • Verification is required at first visit for all discounts (see discounts for details)
    Discounts are available for
    • Seniors (65 and older)
    • Additional family members who reside at your address
    • Active Duty Military and immediate family
    • Veterans
    • Students
  • Discounts cannot be combined and apply to all class packs and workshops
  • Discounts do not apply to unlimited options (monthly and 30 days for $30) or to single class drop-ins.  See Pricing for more info.


PAYMENT POLICIES

Refunds/Enrollment hold

  • CLASS PACKS
    • Any Class Pack will be refunded in full within 30 days of purchase if it has not been activated (i.e., no classes attended)
    • After 30 days from date of purchase, any Class Pack canceled prior to first use can be refunded, less a $25 processing fee.
    • Refunds are not given once you start the class pack. Once your Class Pack is activated and you decide you do not want to attend more classes, please consider sharing these classes with family or friends - notify us if you authorize anyone to use your classes before the pack expires.
    • For extraordinary circumstances (e.g. hospitalization, doctor's orders to suspend activity) your Class Pack may be put on hold.  These requests are considered on an individual basis. In some cases, a refund may be processed (less processing fee). When you are ready to return to classes, your Class Pack will be restarted at the same point it was when put it on hold; for example, if you had 2 months and 6 classes left on the Class Pack when we put it on hold, your Class Pack will be restarted with 2 months and 6 classes left.
  • WORKSHOPS
    • Workshop payment may be refunded in full with at least 48 hours cancellation notice prior to the workshop date/time.
    • Refunds or credits are not given for any workshop canceled less than 48 hours prior to the workshop.
    • For extraordinary circumstances (e.g. hospitalization, doctor's orders to suspend activity) you may receive a credit for a workshop payment.  These requests are considered on an individual basis. The credit may be applied to a future workshop, or to any of our class sign-up options (class packs, monthly options, single class drop-in).

Returned check fee

  • There is a $30 fee for checks returned for any reason.

Expiration of credits

  • Credits issued for any reason must be redeemed within 3 months. Credits expire after 3 months. Any exceptions will be considered on a case by case basis and require extraordinary circumstances (e.g. hospitalization, injury, etc.).